After working in the retail /customer service industry for more than 15 years it is a blessing to do business with an organization like this. They are extremely attentive to your problems and make solid recommendations that leave you with a feeling as though you are treated like family. I had the pleasure of working with Abe and his service was exceptional. I will continue to bring my business here for a long time.
They never disappoint. I needed my car back the same day and they got it done.
Brian the mechanic and Abe at the front desk were especially helpful.
They identified the problem quickly and returned my car as promised. Always the most courteous staff.
Eduardo and one of the technicians (do not know his name) were just outstanding!!! They were really helpful and very professional and polite. A+++ to them. Thank you.
Very efficient and very friendly. The ONLY place I take my Tahoe!
Great service to help with a warranty repair from an external extended warranty purchased at Texas Direct Auto. They were able to get the inspection completed from the warranty company and repairs completed in a quick fashion. Thank you for the quick turnaround.
Great service
As always, the team there were great. I must admit though that I have just found out, because the automatic alert come on, that the maintenance performed was not updated/reset!
The friendly , efficient service provided by West Lake Houston Automotive keeps me coming back. Good job!