Very courteous and professional staff. able to provide options to accommodate solution. I came to WLHA becuase the Jiffy Lube 2 doors down were extremely unprofessional, not interested in my schedule or needs. Will no longer be going to Jiffy lube for oil changes.
Very professional and straight forward.Just about anyone can repair a vehicle but if you want it repaired the first time with no hidden fees then I personally would advise you to chose West Lake Houston Automotive! P.s. Tell your friends!
Excellent service. I was called promptly with an estimate and the car was repaired when requested. I will definitely go there again.
Good service, and fast
Don't go here unless you want to pay $200 to have them "diagnose" what turned out to be a blown fuse to fix an electric window on a truck. But they wanted a total of, wait for it... $600 to change out a fuse box that wasn't broke! I went to O'Reilly's next door and bought a $3 fuse and fixed it myself in the parking lot! Sorry I ever went there to waste my time and $200.
My battery was dead and West Lake Houston Automotive replaced the battery without an appointment. This allowed me to get to work on time. Thank you West Lake Houston Automotive!
It feels so good to have a mechanic I can trust nearby. I had an undiagnosed noise in my car for years, and finally found out what was causing it. The employees are courteous and knowledgeable, and the mechanics really know their trade.
James was helpful as always and I had my truck repaired in time for the weekend!
Great service great people!
They are very professional, and they always have done the work very quickly.