I haven't had good experiences taking my car to the car shop in the past. As soon as I walked in, I was acknowledged and assisted by Sean, who was courteous, knowledgeable and diligent. He answered all my questions. Then, I asked if somebody could shuttle me to my workplace and José dropped me there. I explained to him the rattle noise my car was making and my concerns in that regard and the bill I will have to pay for such inspection. He made me rest assure that the vehicle was going to be checked. 3 hours later I was notified the car was checked and the car oil was changed. This time I was not ripped off for the repair nor the oil change! Thank you so much for everything. I am your new loyal customer.