Great service and facilities I will be using them from now on!
Always professional. Never have been pushed to do more. Simply given the options available and everything I have asked for has always been done correctly.
Friendly, honest, great facility.
I would not recommend West Lake Houston Automotive for an alignment. I had my car aligned in late August and had a sensor light come on shortly after. The sensor read that my car was out of alignment and I noticed my steering wheel was crooked. (Wheel alignment 101??) I was able to make it back into the shop today and was told that “road conditions and potholes” were the reason my cars alignment lasted less than 2 months. I was charged $65 for an alignment today after just paying $110 4 months ago for an alignment that wasn’t done correctly. I definitely won’t be returning to this shop.
Had a great coupon for my alignment. Clean comfortable waiting area. Friendly staff.
Quick, efficient, well done.
Andrew was very personal, giving updates Daily on our Honda CRV repair. Truly professional, affordable and pleasant experience. We will bring our cars to get more repairs at West Lake Houston Automotive and you should too!
Great service!
The best customer service their is !
Very professional and work completed on time.