Expert Auto Repair In Kingwood

Call Us:(281) 975-4068
Mon - Sat: 7:00 AM - 6:00 PM
4

5

I had some last minute repairs needed and Westlake Auto took me right in - calming the situation. When the car was ready, Sean drove to the house to take me back to the shop and get the car. Some of the friendliest service I have witnessed across many different industries.

5

Love that you can make an appointment and they are always ready for you and quick with their service/oil changes. Always greeted professionally

5

I am happy to say we have a local honest car repair shop in Kingwood! Robert was very helpful. We will be taking all of our cars here in the future!

4.5

good work, quick and at a reasonable price

1

Called these people about getting a rotors and break job...I was quoted up to $1,000 per tire...No thanks! Didn't even go see them...

We do not quote repair pricing over the phone without having inspected the vehicle as we can not determine what a vehicle needs without inspecting it and parts and labor prices can vary vehicle to vehicle. We do offer a free brake inspection and free estimate on the repairs needed. If you would like to call us and schedule a time we would be happy to inspect your braking system and provide you with an exact estimate on whatever your vehicle may need.

- West Lake Houston Automotive
4

I asked for check on the brakes as you guys had suggested during last 2 visits. There was a note of my request on the invoice and I asked the person checking me out and he said, if they had noticed anything needed they would have put it on the invoice. There was no remark if them being checked and if good or need work. I was in a hurry so, I will just ask again on next visit but, was not too happy about it.

5

This is always my go to place. The staff is super friendly and helpful. Getting a flat tire is never fun but they were able to get me in and get it fixed quickly. Thank you!

2

I won't come back here. I returned for a follow up less than a year after they did AC service on 2003 vehicle. Called ahead a week prior and they offered an appt day and time, then I dropped off car at 9am appt time to recheck previous work. I called several hours later and was told they were pulling it in now. I called 26 hours from when I dropped it off and again explained they were pulling it in now, again. They explained no work had been done yet so being disappointed and frustrated I went pick up my car; it was still exactly were I parked it. Brought it to Kings Crossing... If they simply would have been honest with the update on day 1 after having the car for hours, and transparent about seemingly being too busy to check my AC I might rate them differently, but that didn't happen.

Mr. Turner, We do sincerely apologize for the delay to check your vehicle and for the poor communication and follow up. We are very sorry to hear that you will not be returning. You do have an in store credit of $100.00 should you change your mind and give us another opportunity to earn your business.

- West Lake Houston Automotive
5

Thank you for taking the time to put a spare on our truck on a Friday afternoon! Much appreciated